Summary
Wealthy individuals require specialist mid net worth (MNW) and high net worth (HNW) insurance policies that offer wider coverage, higher limits, and better service compared to standard products. This is due to the higher value of their assets, which may include multiple homes, luxury cars, yachts, antiques, jewelry, wine, and fine art. Home insurance is generally provided on a global all-risk cover basis, often with an element of legal protection and travel insurance to which motor insurance can be additionally added. The market is forecast to grow as the number of affluents in the UK increases.
Insurers are trying to grow the market by expanding their customer base by increasing consumer awareness of specialist products, better targeting their products through partnerships, reducing underinsurance, and adapting their distribution strategies to consumer purchasing preferences. Brokers remain the main distribution channel, although MNW individuals are moving away from them in favor of purchasing directly and via banks online. The market is soft due to insurer overcapacity, which has driven down rates and profitability, although premiums are beginning to stabilize.
Competition is also provided by insurers offering enhanced standard policies. Hiscox and Chubb account for the largest share of GWP; meanwhile the rest of the market is characterized by a range of specialist and composite insurers. In the future, technology will play a greater role in the market by improving insurer-broker-customer relationships and managing household risk.
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– Hiscox and Chubb hold the largest share of the market.
– The market is low in profitability with an estimated COR of just under 100%.
– By 2020, the combined MNW and HNW market is forecast to be worth £1.3bn in GWP.
– MNW business is moving away from the broker channel.
Synopsis
Verdict Financial’s “High Net Worth Home Insurance 2016” report provides an in-depth study into specialist home insurance products for wealthy individuals. It begins by defining MNW and HNW individuals, followed by analysis of the historical growth in the number of these people and an estimate of market size. The report outlines what a typical MNW and HNW home insurance product includes and how they are distributed. Key issues associated with the industry are addressed in addition to highlighting key market players, their products, and latest developments. The report concludes with a five-year market forecast and explores how technology has the potential to shape the market in the future.
Reasons To Buy
– Adapt your distribution strategy to ensure it still meets the needs of clients.
– Ensure you successfully market your products and target potential clients.
– Benchmark yourself against other players in the market.
– Be prepared for how technology will impact the HNW home insurance market over the next few years.
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Table of Contents:
Executive Summary
The MNW and HNW home insurance market has potential to grow
Key findings
Critical success factors
The HNW Home Insurance Market
Introduction
There is no standard definition of MNW and HNW individuals
Insurers define wealth differently to other financial services
Classifying MNW and HNW individuals is vital for product development and targeting
Home contents, rebuild cost, and premium price are used to classify home insurance
Client risks within the MNW and HNW space are diverse
Despite an incredibly diverse client market, products are undifferentiated
Some insurers believe client segmentation is the way forward for product targeting
The market for specialist household policies continues to grow
The MNW and HNW home insurance market is estimated to be worth £1bn in GWP
The number of affluents in the UK is growing
Not all wealthy households will have a specialist home insurance policy
The MNW and HNW home insurance market has potential to grow
Increasing the number of customers and premium price will grow the market
Identifying individuals in need of specialist home insurance is key to increasing penetration
Hiscox is the only insurer with a high-profile MNW home advertising campaign
Online channels could help identify customers who require specialist home insurance
Insurers are looking to develop partnerships to access HNW individuals
The market has softened due to overcapacity
Rates are beginning to stabilize but market profitability is still critically low
HNW individuals are loyal to their provider while MNW clients switch due to higher price sensitivity
Enhanced standard home insurance products are additional competition to the market
Underinsurance is a result of inadequate valuations and consumer attitudes to price
Distribution
HNW individuals pay for service in addition to insurance
HNW clients’ insurance needs are treated as a whole
HNW providers are renowned for their service of quality and excellence
HNW clients have access to professional networks and helplines, adding extra value
HNW providers battle claims before loss occurs to streamline their service
HNW clients look to brokers due to the greater complexity of their insurance needs
MNW home insurance is moving online
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