Matthew Belk will be bringing his expertise in the automotive industry to the table as he speaks at the Kain Workshop 2022. The event will hold from April 19th to April 21st, 2022, at 21c Museum Hotel Lexington, 167 W Main St, Lexington, KY 40507, USA, and Matthew will be joining other industry experts, as he speaks about Collaborative Intelligence in Automotive.
“Computers are not good with change; they are good at predicting the same thing that is going to happen repeatedly. Enter Collaborative Intelligence. Dealerships need real people and the brute force of AI,” said Matthew Belk. “When you combine the best of the two, collaborative intelligence wins.”
The automotive industry has evolved over the years, growing to become a multi-billion-dollar market, amidst the emergence of a plethora of brands and solutions. Technology has played a major role in the development of the automotive industry with a heavy dependence on AI, but consumers want more than just AI when purchasing a vehicle. Consequently, Matthew is looking to highlight the features and benefits of collaborative intelligence in automotive at the Kain Workshop 2022.
Described as “the natural progression of AI in a human environment,” Collaborative Intelligence offers a blend of artificial intelligence with the needed human touch to bridge the gap between technology and the consumer. Matthew will be sharing his wealth of industry heading Better Car People, a leading provider of Collaborative Intelligence approach to online engagement with customers purchasing a vehicle, at the event.
Matthew Belk is the CEO and Chief of Ideas at Better Car People. He is also the former director of eCommerce for the Hendrick Automotive Group for 10 years, before co-founding Better Car People in 2010. He is a subject matter expert in Online Automotive Retailing and all things customer engagement.
For further information about Better Car People and the solutions offered by Matthew Belk and his team, visit – www.bcpusa.com.
About Better Car People
Better Car People provides a Collaborative Intelligence approach to online engagement with customers purchasing a vehicle. The company has been engaging with customers since 2010, gathering data on the best practices for a fast, personalized response and the best customer engagement. The cost-effective, and strongest engagement platform for the automotive industry combines top-notch customer engagement with AI and a team of U.S.-based automotive-specific agents to deliver the best experience to clients.
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Company Name: Better Car People
Contact Person: Aimi Gundersen
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Phone: (855) 448-4219
Address:241 N Church St
City: Monroe
State: NC 28110
Country: United States
Website: http://www.bcpusa.com/